◆ Jeweller, watch and clock maker · Minster Street · Salisbury

Two hundred years
on the same Minster Street.

One of the oldest family businesses in Salisbury, trading from the same shop since William Carter opened his door in 1817. Five families on, run by Sebastian and Charlotte Salt, we still design and remake jewellery, repair watches and clocks at the bench, engrave silver, and look after the city’s own plate.

1817same premises since
5families, one shop
4.2across 27 reviews
FGAgemmologist on the bench
The black and gold shopfront of W. Carter & Son on Minster Street, Salisbury, with hanging flower baskets and window displays
3-5 MINSTER STREET · SALISBURY The gilt fascia by the Poultry Cross, a short walk from the Cathedral.
HANES · THE STORY

It started with a notice in the Salisbury paper, in March 1817.

William Carter, a clock and watch maker who had come from London, bought the stock of William Bennett of the Market-place and opened at 3 Minster Street. He promised that all sorts of clocks and watches would be carefully and expeditiously repaired, and kept in repair by the year. The shop has been here ever since.

When William and Ann Carter died in the cholera outbreak of 1854, their son carried it on. In 1877 the shop took 5 Minster Street next door. It has passed from the Carters to the Holderness Carters to the Holmes family and now to the Salts, but it has never moved and never stopped trading. In 2017 it turned two hundred.

“William Carter most respectfully informs the inhabitants of Salisbury and its vicinity that all sorts of clocks and watches are carefully and expeditiously repaired, and clocks wound and kept in repair by the year.” The original notice · March 1817
The original 1817 newspaper announcement by William Carter, clock and watch maker of Minster Street, Salisbury
The 1817 announcement that opened the shop, still framed today.
  1. 1817 William Carter, a clock and watch maker from London, opens at 3 Minster Street, having bought the stock of William Bennett of the Market-place.
  2. 1854 William and Ann Carter die in the Salisbury cholera outbreak. Their son, also William, takes on the business.
  3. 1877 The shop expands into 5 Minster Street and is now listed as jewellers, silversmiths, watch and clock makers.
  4. 1893 William Holderness Carter takes over, having become a partner two years earlier.
  5. 1962 After three generations of Carters, the Holmes family take full ownership of the shop.
  6. 2010 Sebastian Salt joins as a gemmologist, becoming a director and part owner the following year.
  7. Today Sebastian and Charlotte Salt run the shop, the fifth family to keep it trading from the same address.
GWASANAETHAU · WHAT WE DO

Four trades under one roof on Minster Street.

Dylunio

Bespoke design and remodelling

New and antique jewellery, and pieces designed and made to commission. Bring in a ring you never wear or stones in a drawer and we remodel them into something worn again. The same bench made a bespoke brooch for the Duchess of Edinburgh.

Trwsio

Watch and clock repairs

The trade William Carter opened on in 1817, still done here. Mechanical movements stripped, cleaned, re-oiled and regulated, vintage and antique clocks brought back to time, batteries and straps while you wait. Not just a battery swap.

Engrafu

Hand and machine engraving

Tankards, hip flasks, trophies, signet rings and presentation silver, engraved by hand and by machine. We have engraved for the Armed Forces and for royalty, and we look after the City of Salisbury’s own civic silverware.

Prisio

Valuations and pearl stringing

Written valuations for insurance, open market or probate, each one the right document for the reason you need it. Pearls and beads restrung, and pre-owned and antique jewellery, clocks and watches bought and sold over the counter.

O’R FAINC · FROM THE BENCH

The work that goes on behind the counter.

Mechanical watch movements serviced and regulated by hand.
AT THE BENCH Mechanical watch movements serviced and regulated by hand.
A silver tankard, hand-engraved and polished on the lathe.
SILVERSMITH A silver tankard, hand-engraved and polished on the lathe.
Pearls and beads knotted and restrung, strand by strand.
RESTRINGING Pearls and beads knotted and restrung, strand by strand.
Vintage watch cases and a movement on a repair bench at W. Carter & Son, Salisbury
THE CRAFT THE SHOP OPENED ON

Watches and clocks, repaired the way they were in 1817.

The shop was a clock and watch maker before it was anything else, and that work still happens here. A regulator clock from the early 1800s hangs on the wall and keeps the shop to time. Most of what comes across the bench is mechanical, and mechanical means more than a battery.

  • A proper service, not a battery. A mechanical movement is stripped, cleaned, re-oiled and regulated so it keeps time again, rather than just ticking.
  • Antique clocks brought back. Longcase and bracket clocks, including ones William Carter himself made, restored and set running.
  • The right valuation for the reason. Insurance replacement, open market and probate are three different figures. We write the document your situation actually calls for.
YMHOLIAD · START SOMETHING

Tell us what you have in mind.

A short note to start the conversation, no obligation. The real work happens at the counter once we can see the piece in person. Or just phone 01722 324340 and ask.

  • We reply by email, usually within a day or two.
  • Bring the piece, the stones, the watch or a picture to the counter.
  • We talk it through before any work or cost is agreed.

Send an enquiry

A photo of the piece helps. You can email one to info@wcarterandson.co.uk after sending.

YMWELD · FIND US

By the Poultry Cross, a short walk from the Cathedral.

THE SHOP

3-5 Minster Street
Salisbury SP1 1TB

Phone · 01722 324340

Email · info@wcarterandson.co.uk

We are on Minster Street in the heart of Salisbury, beside the Poultry Cross and next to the Haunch of Venison, one of the oldest pubs in England. The Cathedral and the market square are a few minutes’ walk away.

ORIAU AGOR · OPENING HOURS
  • Monday09:30 to 16:30
  • Tuesday09:30 to 16:30
  • Wednesday09:30 to 16:30
  • Thursday09:30 to 16:30
  • Friday09:30 to 16:30
  • Saturday09:00 to 17:00
  • SundayClosed

Open Monday to Saturday, with the longest day on Saturday. Closed Sundays.

3-5 Minster Street, by the Poultry Cross in the heart of Salisbury. Open in Google Maps ↗
CWESTIYNAU · FIVE WE GET MOST

Quick answers, then bring it in.

Can you repair an antique clock or a mechanical watch?

Yes, it is the craft the shop opened on in 1817. We service mechanical movements properly, stripping, cleaning, re-oiling and regulating them, and we look after vintage and antique clocks as well as everyday watches. Bring it to 3-5 Minster Street and we will talk through the work and timing first.

Can you remodel jewellery I never wear, or make something bespoke?

That is a good deal of what we do. Bring in the piece, the stones, or just a picture of an idea, and we design something worn again. The same bench made a bespoke brooch for the Duchess of Edinburgh, and most weeks it is remaking a ring or a brooch that had been sitting in a drawer.

Do you engrave tankards, hip flasks and trophies?

Yes, by hand and by machine. Tankards, hip flasks, signet rings, trophies and presentation silver. We have engraved for the Armed Forces and for royalty over the years, and we have looked after the City of Salisbury’s civic silverware for at least fifty years.

Can you value my jewellery for insurance or probate?

Yes. Insurance replacement, open market and probate are three different figures and three different documents, so we write the one your situation calls for, with photographs and a full description. Sebastian Salt is a Fellow of the Gemmological Association.

Do you buy and sell pre-owned and antique pieces?

We do, over the counter. Pre-owned and antique jewellery, clocks and watches bought and sold. Call in to 3-5 Minster Street or phone 01722 324340 and we will take a look.